This Will Save Time And Step Up Your Customer Service
Written by Marenda Taylor Wednesday, 06 July 2011 10:22
How much time do you spend repeating the same tasks like answering the same questions about your products and services, or following up with prospective customers or current customers about future promotions and special discounts?
If you are a hands on business owner like me, it is likely you spend a great deal of time on these things. I was really spending too much time on these things and damaging profits.
You know the saying "time is money and money is time." This is why I had to swiftly learn how and where to invest my time to expand my business. I've come in contact with some business owners that commit tons of money in addition to spending too much time.
If you are one of many business owners hemorrhaging both time and cash, you will be happy to know that what I'm about to share with you will save your business time and a huge amount of cash.
So what's the solution? Video Email!
This is certainly one of the most under used tools that can transform the way that you do business. You can use it to semi automate many of your daily time sucking activities.
I want you to think about this... How many times daily does your customer-base check their email inbox? Something else to take into consideration is the fact that many of your clients are possibly using "smart phones" that allow them to receive instant messages alerting them to check their inbox. As a business owner it just makes sense to add this to your promoting funnel right away.
So how can you make use of this technology to your advantage?
1) You can send your own prerecorded commercials at predetermined times to potential customers.
2) You offer a more engaging customer service experience by delivering recorded replies to the most frequently asked questions about your products and services. How impressed will your customers be if you responded to their questions with a video?
3) You can mail recordings about future promotions and events to encourage your clients to take full advantage of special offers.
These are just a few ideas of how you can use this tactic. Put on your creative thinking cap to develop more.
Do you get how powerful the results of this would be to your business? Don't delay, put video email to use today!